Phoenicia Playhouse Theater Manager



Position Overview

Under the general supervision of the Board of Directors, the Theatre Manager will actively promote and market the facility to attract new clients, retain current clients, and add revenue to the organization.

The Theater Manager will oversee the use of the theatre by all users and supervise/organize technical aspects for all productions/events to ensure the safety of equipment, personnel, and the general public. The Theater Manager will also instruct, train, and supervise theater volunteers and vendors relating to theatre equipment, facilities, and procedures. The Theater Manager will also run all front of house operations for all productions both in house and outside rentals.



  • College training or experience in theater arts with emphasis in performance marketing and promotion, theater supervision and some technical theatre

  • Valid NYS Motor Vehicle Operator’s License.


  • Actively promote and market the facility to cultural based community organizations, performing arts organizations, corporations, regional event promoters, and the community at large to attract new clients and revenue to the facility

  • Serve as facility representative for all events.  Prior to each event, meet or speak with each client to develop a detailed written plan and show file for each event and distribute production information to facility technicians for implementation;  show file should include all contact information, timeline of events, production equipment and staffing requirements and an estimate of expenses

  • Serve as front of house representative on site for all outside rentals

  • Assist in the development of, and insure the implementation of, facility procedures

  • Train, schedule, and supervise volunteers, attract new volunteers, and maintain a data-base

  • Promote and run in-house film series as directed.

  • Manage calendar for the facility, contracts/billing and follow up.

  • Set up and oversee systems for running the box office and ticketing.

  • Set up and oversee systems for ushering and concessions.

  • Manage the box office and ticketing sales and systems

  • Maintain and update the membership list and ensure all mailings get out in time.

  • Use theater knowledge to provide technical direction, repair of, and control over all theater systems including sound, lighting, projection, rigging.

  • Ensure that all events are in accordance with fire, safety and health codes

  • Conduct regular inspections to ensure safety and security of the facility and equipment 

  • Handle routine maintenance and repairs to building, equipment, and sound, lights;  report needs for specialized maintenance, equipment or other requirements to immediate supervisor

  • Provide Board with annual assessment of capital improvement requirements for the facility

  • Assist in the development of a master facilities plan for the theater

  • Assist in the marketing and promotion of in house events, when needed.

  • Maintain effective and ongoing communication and relationships with the public, all users of the facility, and with others involved with operation and use of the facility

  • Provide tours of facility to prospective users and help identify costing options to help meet budget and event requirements. After meeting with clients, prepare a written estimate of expenses. Immediately following events, update the estimate of expenses to reflect any damages to facility, or changes in staffing or equipment utilization.

  • Perform other related duties as assigned

Knowledge, Skills & Abilities

  • Self-starter who can seek out potential production/rental opportunities and partnerships with local, regional and national performance organizations

  • Working knowledge of and practical experience of basic systems on which professional and community theatres operate

  • Understanding and practical application of theater maintenance and safety operations;

  • Budget control and planning;

  • Computer skills including the use of Microsoft Word, Excel, and calendar schedule software;

  • Techniques to gain cooperation through discussion and persuasion;

  • Principles and techniques to promote and market the facility to current and new clients;

  • Analyze the needs for sound, lighting, audiovisual and special effects for a wide variety of stage and theater events and provide the best technical service within the limits of the facility;

  • Effectively supervise a variety of safe production activities;

  • Communicate diplomatically, clearly, concisely and effectively both orally and in writing with students, faculty, district employees and clients;

  • Predict future consumable and repair cost of budget projections;

  • Present event related information in a concise, professional, accurate and organized manner;

  • Keep current with knowledge of, and experience with, theater productions, facilities, equipment and industry practices;

  • Maintain cooperative and professional working relationships with all users of the facility.

  • Good writing skills

Physical Demands

  • The physical demands representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell.

  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work Environment

  • This position requires a self-starter who thrives in an environment where they problem solve, prioritize, and manage their workload independently.

  • While performing the duties of this job, the employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, risk of electrical shock, and vibration.

  • The noise level in the work environment is usually moderate.

Work Schedule

  • This is a salaried position, with a somewhat flexible schedule of 40 hours per week that will vary depending on the needs of scheduled theater events

  • The ability to work evenings and weekends is critical

  • This position begins in March/April of 2018

  • This is a one-year, salaried position with the possibility of an extension

About the Theater

The Phoenicia Playhouse is the newly renamed home of the Shandaken Theatrical Society, a non-for-profit organization that has mounted plays, musicals, and other theatrical experiences for 40+ years. Located in the bucolic town of Phoenicia in the heart of the Catskills, the theater serves a community of full- and part-time residents, along with many tourists to the area. The theater itself is a 140-year-old historic building located downtown.

Please send resumes and  letters of interests to Reviews of applications will be ongoing. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.